Furniture Plus is fully committed to ensuring your privacy and safety whenever you visit our website.  These policies guide how we use and protect all information provided to us.




You are required to provide important personal information such as your name and email address. This information along with the rest that we collect during processing are used to make communication with you more personal, and to improve your experience when shopping with us.

Only authorised employees within Furniture Plus and In-House Investments Ltd. can view and access this account information. 

All information collected will be used ONLY for the following purposes: · 

  • Recordkeeping
  • Improving our delivery of products and services to you
  • Notification of new or useful information, products, and offers from us or our authorised third-party affiliates
  • Market research purposes.

Furniture Plus will only provide your personal data to a third-party payment processor to ensure the hassle-free payment of your current balances.  

These third-party institutions are legally required to keep the data confidential and secure, and can only use it within agreed confidentiality terms signed with us.

We do not collect or store credit card or payment information. We use a third-party payment processor to process payments made to us. In connection with the processing of such payments, we do not retain any personally identifiable information or any financial information such as credit card numbers. Rather, all such information is provided directly to our third-party processor, Plug'n Pay, following all PCI and data encryption requirements. Plug'n Pay's use of your personal information is governed by their privacy policy.




Furniture Plus regularly inspects our systems and data to ensure that you get the best service possible. 

To prevent your account and information from being compromised, we have integrated electronic and managerial procedures to protect any data collected online. 

All account information is stored in a secure database which is maintained and monitored closely by our personnel.

Security of payment information in transit to our third-party payment processor is encrypted with robust cryptographic security protocols aligned with PCI DSS requirements.

Should any unauthorised action against our data and systems take place, we will conduct the necessary investigations with the intent of prosecuting or taking civil proceedings against those responsible, and to recover and fix any form of damage.




Furniture Plus considers all client personal records and information as confidential. As such, we will not divulge this information to any third-party other than those listed as our authorised affiliates. 

However, we may disclose information, if legally required by the appropriate authorities, to comply with any government regulation or request to assist in the investigation of suspected fraud or any other potential threat.

Furniture Plus does not disclose, sell, or rent any personal information received from our clients to any unauthorised third party. 

We also do not use your email address for unsolicited mail. 

Emails and any other form of communication with our clients is solely related to the provision of agreed products and services.